Join Intake

Simple, transparent pricing

No per-minute billing. No surprise overages. One flat monthly fee that covers unlimited calls, all departments, and your full dashboard.

Starter

$99/month

Perfect for a single location getting started

Get started
  • 1 business location
  • Up to 500 calls / month
  • Up to 3 departments
  • Structured call intake & transcripts
  • Department routing & live transfer
  • Call recordings (secure, 30-day retention)
  • Email notifications per department
  • Appointment scheduling & reminders
  • Dashboard access
  • Industry template included
  • Email support
Most popular

Growth

$199/month

For established businesses with higher call volume

Get started
  • 1 business location
  • Unlimited calls
  • Up to 10 departments
  • Everything in Starter
  • Knowledge base (custom FAQ injection)
  • Custom greeting & voice
  • Priority email support
  • Onboarding call included
  • 30-day call history

Enterprise

Custom

For multi-location businesses and resellers

Talk to us
  • Unlimited locations
  • Unlimited calls
  • Unlimited departments
  • White-label dashboard option
  • Multi-tenant reseller access
  • Dedicated onboarding
  • SLA guarantee
  • Custom integrations (CRM, ticketing)
  • Dedicated account manager
  • Phone & chat support

Full feature comparison

FeatureStarterGrowthEnterprise
Locations11Unlimited
Monthly callsUp to 500UnlimitedUnlimited
DepartmentsUp to 3Up to 10Unlimited
Structured intake
Call transcripts
Secure recordings30 days30 daysCustom
Email notifications
Appointment scheduling
Knowledge base
Onboarding call
Multi-tenant
SLA
SupportEmailPriority emailPhone & chat

Pricing questions

Is there a free trial?+

Yes — we offer a setup call and live demo before you pay anything. For select businesses, a short pilot period can be arranged. Contact us to discuss.

What counts as a call?+

Any inbound call that connects to your AI receptionist. Calls that ring and immediately hang up (below 5 seconds) are not counted.

Can I upgrade or downgrade anytime?+

Yes. You can change plans at any time. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

Is there a per-minute charge?+

No. All plans include calls at a flat monthly rate. There are no per-minute or per-call overage fees on unlimited plans. The Starter plan has a monthly call cap.

What payment methods do you accept?+

All major credit and debit cards via Stripe. No contracts required — cancel anytime.

Do I need to buy any hardware?+

No hardware required. You simply forward your existing business phone number to Join Intake. Setup takes minutes.

Not sure which plan?

Tell us about your business and call volume. We'll recommend the right plan.

Talk to us