Project estimates, existing client updates, subcontractor enquiries, and emergency site calls — handled 24/7 while your crew is in the field.
55%
Of new project estimate calls go unanswered at busy construction firms
48 hrs
Response window after which a project lead typically awards to another contractor
24/7
Project enquiry capture — including evenings when clients do their research
General contractors and construction companies lose more business to unanswered phones than to competitors. When a property owner, developer, or project manager calls for a bid on a new project, they are usually calling multiple contractors simultaneously. The one that responds first — with a professional, organized intake — gets the meeting. The ones that call back two days later rarely get a second chance.
Join Intake is an AI voice receptionist that answers every call for your construction business 24/7. It captures complete project intake on the first call — project type, location, timeline, budget range, and contact details — and routes each call to the appropriate department. Existing clients calling for project updates are routed to the right project manager. Subcontractor enquiries go to your procurement team. Emergency site calls are flagged and escalated immediately.
For residential remodeling contractors, commercial builders, design-build firms, and specialty trades, Join Intake means no estimate call is ever missed, no client is left wondering why they couldn't reach anyone, and every new project lead is captured completely on the first contact.
When your team is deep in a project, the phone goes unanswered. Every missed estimate call is a potential contract awarded to a competitor who picked up.
Clients who can't reach someone during an active build become anxious. Poor call handling mid-project damages satisfaction and referrals.
Procurement, scheduling, and subcontractor coordination calls interrupt your admin staff and pull attention from higher-priority tasks.
A safety incident or critical delay on-site requires immediate contact. A missed call in those situations can have serious consequences.
Project type, location, timeline, budget estimate, contact details — captured completely before your estimator or PM returns the call.
Clients identify themselves and their project. The AI routes them to the right project manager and captures the reason for their call so the PM has context before calling back.
Subcontractor enquiries and supplier calls are routed to your procurement team with company name, trade type, and contact details captured.
Emergency calls from site supervisors or clients are flagged urgent and trigger immediate email alerts to the appropriate person — no matter the hour.
Yes. The AI adapts to the caller's description regardless of whether they are a homeowner, property developer, or commercial project manager.
Emergency calls are identified, flagged, and trigger immediate email alerts. Configure a transfer number for after-hours urgent escalation.
Yes. The same system works for electrical, plumbing, tile, framing, and other specialty trades — configure departments to match your business structure.
Yes. Each caller identifies their project by address or name. The AI captures the project reference and routes to the right PM.
Tell us about your business. We'll configure the General Contractors & Construction template and show you a live demo of how it would answer your calls.