Customer service, sales enquiries, billing, and support — answered 24/7 with structured intake so every call is handled and nothing falls through the cracks.
62%
Of small business calls go unanswered at some point during the business day
$75B+
Lost in US business revenue annually from missed inbound calls
24/7
Professional call answering for any business — no hardware, no contracts
Every business that receives inbound calls faces the same fundamental problem: the phone cannot always be answered, and every call that goes to voicemail is a potential customer or client who may not call back. Whether you run a B2B services firm, a retail business, a professional practice, or any other type of company, the principle is the same — a professionally answered call creates a better customer experience than a voicemail.
Join Intake is a universal AI voice receptionist that works for any inbound call flow. It captures caller name, callback number, reason for call, and urgency on every inbound contact — and routes to the correct department or team member based on intent. Customer service calls go to customer service. Sales enquiries go to your sales team. Billing questions go to accounts. Every call is logged, transcribed, and available in your dashboard.
The General Business template is designed to be configured for your specific call types and departments within minutes. No industry-specific jargon required — describe your departments and the AI handles the routing and intake automatically.
Every business has peak periods when call volume exceeds available staff. Those calls go to voicemail — and many callers don't leave one.
A billing question routed to sales, a support call reaching customer service — mis-routing wastes time for both the caller and your team.
Calls that come in outside business hours are simply missed. For businesses with international customers or time-sensitive needs, this means lost opportunities.
Verbal notes taken during a busy call are often incomplete. Without structured intake, callers have to repeat themselves and managers have no visibility.
The AI answers every inbound call on the first ring, 24/7. No caller goes to voicemail when the answer is always immediate.
Sales, customer service, billing, support — callers are routed by intent automatically, with the right information captured for each.
Caller name, callback number, company, reason for call, and urgency level — captured on every call and logged in your dashboard with a full transcript.
After-hours calls are captured and immediately emailed to the right department contact. Your team arrives with a complete record of every call they missed overnight.
Yes. The General Business template is designed for any company that receives inbound calls. Configure departments and intake fields to match exactly how your business works.
Yes. Your knowledge base and department configuration can include any specific information you need captured — product types, account numbers, or any other field.
Yes. B2B calls often involve company names, job titles, and specific product or service enquiries. All of these can be captured as part of the intake process.
The General Business template is the simplest to configure. Most businesses go live within 1–2 days of signing up.
Tell us about your business. We'll configure the General Business template and show you a live demo of how it would answer your calls.